Shipping Policy – Master Scooter UAE

We offer delivery across all Emirates in the UAE, including:

Dubai
Abu Dhabi
Sharjah
Ajman
Ras Al Khaimah
Fujairah
Umm Al Quwain


Delivery Time

  • 1–3 working days

Orders placed after business hours or on weekends may be processed the next working day.


Shipping Charges

  • Free delivery across UAE
  • For remote areas or special requests, additional charges may apply (customer will be informed in advance)

Order Processing

  • Orders are processed within 24 hours of confirmation
  • Customers will receive confirmation via WhatsApp or Email
  • Our team may contact you to verify order details before dispatch

Delivery Method

  • Door-to-door delivery service
  • Safe and secure handling of products

Cash on Delivery (COD)

We offer Cash on Delivery across UAE. Customers can also choose:

  • Card payments
  • Installment options (Tabby / Tamara)

Delays & Exceptions

While we aim for timely delivery, delays may occur due to:

  • Public holidays
  • Weather conditions
  • High demand periods

In such cases, customers will be informed promptly.


Incorrect Address or Failed Delivery

Please ensure your delivery details are accurate.

  • Failed delivery attempts due to incorrect information may result in delays
  • Re-delivery charges may apply in certain cases

Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Report within 24 hours of delivery
  • Contact us with photos and order details
  • We will arrange replacement or support accordingly

Contact Us

For any shipping-related inquiries:

Master Scooter UAE
Email: masterscooteruse@gmail.com
WhatsApp: 0555100835