Terms & Conditions – Master Scooter UAE

Welcome to Master Scooter UAE. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

General

  • These Terms & Conditions govern the use of our website and services.
  • By placing an order, you confirm that you are at least 18 years old or using the website under the supervision of a guardian.
  • Master Scooter UAE reserves the right to update or modify these terms at any time without prior notice.

Products and Services

  • We strive to ensure all product descriptions, images, and specifications are accurate.
  • However, minor variations may occur due to product updates or display differences.
  • All products are subject to availability.

Pricing and Payments

  • All prices are listed in AED (UAE Dirhams) unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice.
  • Payment options include:
    • Credit/Debit Card
    • Cash on Delivery (COD)
    • Tabby (Buy Now, Pay Later)
    • Tamara (Installment Payments)

Order Acceptance

  • Once you place an order, you will receive a confirmation.
  • Master Scooter UAE reserves the right to cancel or refuse any order due to:
    • Product unavailability
    • Payment issues
    • Incorrect pricing or listing errors

Shipping and Delivery

  • We offer free home delivery across UAE unless stated otherwise.
  • Delivery timelines may vary depending on location and product availability.
  • Delays may occur due to unforeseen circumstances beyond our control.

Return and Refund Policy

  • Customers may request a return or exchange within 7 days of delivery.
  • Products must be unused, in original packaging, and in resalable condition.
  • Returns are not accepted for used or damaged scooters due to misuse or accidents.
  • Refunds will be processed after inspection of the returned product.

Warranty

  • All scooters come with a 6-month warranty covering motor and battery.
  • Warranty does not cover:
    • Physical damage or accidents
    • Normal wear and tear
    • Improper use or unauthorized repairs

User Responsibilities

  • Customers must provide accurate information when placing orders.
  • Any misuse of the website or fraudulent activity is strictly prohibited.

Limitation of Liability

  • Master Scooter UAE is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Use of products is at the customer’s own risk.

Intellectual Property

  • All website content including text, images, logos, and designs are the property of Master Scooter UAE.
  • Unauthorized use or reproduction is strictly prohibited.

Governing Law

  • These Terms & Conditions are governed by the laws of the United Arab Emirates.

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: masterscooter@gmail.com
WhatsApp: 0555100835